If you need to contact Customer Service, please send and email to [email protected]
AZ State Sales Tax is charged all orders.
Due to our business being located in Arizona, Arizona Transaction Privilege Tax Ruling TPR 16-3 maintains that all sales, including out of state sales, are subject to Arizona sales Tax as of September 20, 2016.
We ship all of our orders from 75050 via UPS ground service. Below you will find a map that gives an estimate (in business days) of the time in transit based on delivery location. Please keep in mind that this is an estimated time frame from UPS that is not guaranteed. Business days do not include Saturdays, Sundays or Holidays.
APO / FPO / DPO Addresses
Since the overwhelming majority of the products we offer for purchase are subject to ITAR Regulations, iNeedMoreGear.com can not ship to APO addresses. Shipping to an APO address located outside of the United States is considered an export, hence it is subject to the associated laws and regulations. For more information please refer to the following sources.
US Department of State - ITAR
U.S. Department of Commerce
U.S. Department of the Treasury
U.S. Department of State
Directorate of Defense Trade Controls
Compliance & Registration Division
2401 E Street NW, SA-1, Room H1200
Washington, DC 20522-0112
DDTC Response Team
Since we use UPS as our exclusive shipping courier, we are not able to have packages delivered to PO Boxes. We apologize for any inconvenience.
We do not ship to international addresses. We ship to United States addresses only.
Ammunition & Hazardous Material
Ammunition & hazardous material (pepper spray, primers, powder, etc.) can only be shipped via ground service. These items can not be shipped via expedited shipping services (3Day, 2Day, etc.) All orders submitted with hazmat items and expedited shipping services will be down graded to ground shipping and the difference in shipping cost will be refunded.
All orders are currently processed with UPS. Orders will be shipped from our distribution center in Grand Prarie, TX. Order processing generally takes no longer than 1 business day before your shipment is sent out. Expedited shipping options (2Day, 3Day, Next Day) refer to business days from the shipping date, as UPS is generally not operational on Saturday, Sunday and holidays.
iNeedMoreGear.com is fully PCI compliant and has secure web browsing to ensure the safety of your data. None of your card holder data is ever saved on our systems.
We are not a warranty repair station, therefore, we cannot accept returns due to defective material or workmanship caused by the manufacturer, please contact the manufacturer for warranty repair services
Please note that we do sell restricted items. These items include high capacity magazines, air rifles, soft air guns, ammunition, knives, swords, etc. We will not ship these items where they are banned. Please consult your local laws for any questions on restricted items. These items will require an adult signature upon delivery.
NOTE: We require you to be at least 21 years of age to purchase handgun components, long gun components, or ammunition. An adult signature will be required by UPS at delivery time.
Payments by Credit Card.
In order to reduce credit card fraud, we reserve the right to require identification of card holder. In some cases we may require a fax copy of your credit card and Driver's license. We reserve the right to decline any credit card that doesn't meet our internal policies. The buyer agrees not to process any charge backs for any charge that the buyer had authorized. By submitting an order the customer agrees to pay the full order total amount.
Every effort is made to make sure the information we display is accurate and true. All descriptions are provided by the manufacturer of the item. If you have a questions about the product please contact us before ordering.
We are not responsible for the use or misuse of any of our products. Our maximum liability will not be greater than the actual amount paid for the item, plus the normal shipping and handling fees.
If an effort to delivery merchandise as quickly as possible, order processing times are extremely rapid. Please make every effort to ensure the accuracy of your order prior to submitting your order. Once your order has been submitted, due to our fast processing times, it will not be able to be canceled or modified.
Please refer o our Return Policy Page.